Branch Supervisor (16340)

  • Salary:
    Hourly rate and company benefits
  • Business Function:
    Rental Stores
  • Job family:
    Duty Manager
  • Country:
    New Zealand
  • Location:
    SI Apex Head Office
  • Contract:
    Permanent Full-Time
  • Closing Date:
    10 February 2019

About Our Company:

Avis Budget Group operates three leading brands within the vehicle rental industry across the Pacific; Avis, Budget and Apex. Our business is fast-paced and our company culture is enthusiastic and collaborative. Our teams deliver outstanding service that ensures our customers keep coming back!

Apex Car Rentals is an emerging leader in the e-commerce/leisure industry and the largest off-airport car rental operator in Australasia. 

Your Opportunity:

 The Branch Supervisor is responsible for overseeing daily branch operations, ensuring all processes are followed and customer service standards are maintained.  This position will assist with training and provide support to the Branch Manager as well as to the wider team.  This role presents an excellent opportunity for someone seeking a chance to progress their career!

Key Responsibilities: 

  • Supervise the team and daily branch operations, providing back–up support for the Branch Manager.
  • Assist the Branch Manager to recruit, train, motivate and coach the team and to ensure team members develop excellent product knowledge and achieve maximum sales, as well as the optimum level of customer service.
  • Lead the team in meeting and exceeding customer expectations.
  • Ensure vehicle check–outs / check–ins, InterIslander, train and all other bookings are completed accurately. (i.e., flight information, source of enquiries, etc.).
  • Assist with the day–to–day management of the office i.e. rostering/ scheduling, daily cash reconciliation, ordering stationery/ supplies.

This is a hands on roll that will requires all team members and managers to assist operations during busy periods

Required skills and experience:

  • Drive to achieve results and develop your management career!
  • Previous relevant experience leading/supervising a team
  • Strong Customer Service focus
  • Professional communication
  • Sales Skills
  • Problem Solving and Initiative
  • Decision making skills.
  • Quality Focus
  • Coaching skills.
  • Full New Zealand driver’s licence (both manual and automatic) and good driving record

On offer:

  • Salary, life insurance, optional additional super, staff discounts
  • Busy role that will see you involved with operational challenges to further develop your potential!
  • Great team culture where team work and customer service are highly valued
  • Excellent opportunity for career progression with a developing and growing company with global opportunities!

If you are looking for your next professional challenge, and believe you can add value to our team, then please apply now using the appropriate link.

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SI Apex Head Office
28 Ron Guthrey Road, Christchurch Airport 8053, Christchurch, Christchurch 8053, New Zealand, 8053
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