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Customer Care Specialist - German Support (20659)

  • Salary:
    Competitive compensation package
  • Business Function:
    Support Centres
  • Job family:
    Customer Care - Central Region
  • Country:
    Hungary
  • Location:
    Budapest (Support Centre)
  • Contract:
    Permanent Full-Time
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German Speaking Customer Care Specialist

Get your GO on. 

Take the next step in your career with a highly successful global organisation!

 

The Business Support Centre (BSC) of Avis Budget Group, a globally leading vehicle rental service provider, is providing support from Budapest mainly covering customer care, commercial support and financial services.

Join us if you would like to build your career in a city which is considered as one of the fastest growing Central European city with multicultural environment and many possibilities.

Our Green House Office is located in the heart of the city, very accessible with public transport and car. The office won the Greenest Office Award in 2013 and we are very proud that it is considered as one of the biggest and most modern office in Budapest.

If you'd like to join, we are now offering a career-defining opportunity within a successful and fast growing business where colleagues are empowered to help shape functions delivering tangible business improvement across a complex European organisation. It's a very exciting place to be — dynamic, creative, collaborative and very, very busy.

Currently we are looking for talented Specialists for our Customer Care Team who handle queries arising after car rental for Germany in the customer’s native language to ensure customer’s satisfaction.

Your role will be:

  • answering calls, emails and solving problems which may be quite varied; in majority they relate to address modifications, invoice copies, invoice amounts, adjustments etc.
  • managing the relationship with customers, car rental stations and other BSC departments
  • precise administration of incoming issues and their progress
  • contributing to recognize the opportunities of process improvement 

To join us, we are looking forward to your application if you have:

  • minimum high school education (University or College degree is an advantage)
  • advanced knowledge of German (verbal, written)
  • additionally fluent English (verbal, written) is also a requirement
  • excellent communication skills written and oral
  • outstanding customer orientation and problem solving skills
  • collaborative approach, team spirit
  • ability to prioritize and take initiative in a fast paced environment
  • logical and proactive thinking
  • experience in using Microsoft Office, especially Excel with confidence

Why Avis Budget Group BSC is a great place to build a career at:

  • our BSC is Centre of Excellence and largest Avis Budget Group site globally (more than 1200 employees)
  • multicultural, diverse team with colleagues from over 40 different countries
  • friendly, collaborative culture & approachable leadership
  • opportunities for growth & development throughout your career, we have 20 different departments in the centre
  • Hungary’s greenest, environmentally conscious, award-winning office
  • various fun company events and volunteer initiatives
  • car rental and partner discounts in addition to your compensation package, private healthcare included in the fringe benefits

 

If you want to GO somewhere in your career Avis Budget Group is the place to be! Apply now!


 
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Location
Budapest (Support Centre)
Green House,, 19-25 Kassák Lajos, Budapest, Hungary, 1134 BUDAPEST
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