Offline Dutch Reservation Agent (13633)

  • Salary:
    20177.44 gross annual salary + bonus
  • Business Function:
    Contact Centres
  • Job family:
    Barcelona Contact Centre
  • Country:
  • Location:
    Barcelona (Contact Centre)
  • Contract:
    Fixed Term Contract Full Time
  • Closing Date:
    31 July 2018

Avis Budget Group is a leading global provider of mobility solutions. Across EMEA, we operate 4 industry leading brands: Avis; Budget; Maggiore and Payless. Firmly established as a leader in the vehicle rental industry, our history of focusing on customers, our people, growth, innovation and efficiency drives impressive bottom line success and has delivered.

As an Offline Reservation Agent, reporting to the Team Leader's role, your role will: Achieve business objectives and customer (internal and external) satisfaction: Increase and maximize business opportunities and offer a high level of customer service.

To be successful in this demanding role, your proven track record will enable you to deliver against the following key performance areas:

Sales: Increase and maximize business opportunities and identify and clarify customer needs in order to recommend the service or product for every situation.

Service: Use Knowledge acquired (skills and attitudes) to ensure customer satisfaction and attend Kindly customer in any situation and answer the requests via email.

We offer:

6 months of contract and  full time schedule.

Flexible shifts

Reachable incentives

Wellness and fun activities

Collectible Vips discounts and rental car discounts

Excellent and multicultural environment in Barcelona World Trade Centre

We want you to have:

Dutch Native and English fluent

Previous experience in customer service/ sales.

Basic knowledge of MS Office

Organisational skills


If you want to GO somewhere in your career, Avis Budget Group is the place to be, apply now!

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Barcelona (Contact Centre)
Avis Budget Group Contact Centre EMEA, S.A., Moll de Barcelona s/n, Edificio Norte, Barcelona, Spain, 08039
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