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Portuguese Speaking Customer Care Specialist (15494)

  • Salary:
    Competitive compensation package
  • Business Function:
    Support Centres
  • Job family:
    Customer Care - Southern Region
  • Country:
    Hungary
  • Location:
    Budapest (Support Centre)
  • Contract:
    Permanent Full-Time
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CS Specialist - External

Get your GO on.  

Take the next step in your career with a highly successful global organisation!

 

The Business Support Centre (BSC) of Avis Budget Group, a globally leading vehicle rental service provider, is providing support from beautiful Budapest mainly covering customer care, commercial support and financial services.

If you'd like to join, we are now offering a career-defining opportunity within a successful and fast growing business where colleagues are empowered to help shape functions delivering tangible business improvement across a complex European organisation. It's a very exciting place to be — dynamic, creative, collaborative and very, very busy.

Currently we are looking for talented Specialists for our Customer Care Team who handle queries arising after car rental for Portugal in the customer’s native language to ensure customer’s satisfaction.

 

As Portuguese Speaking Customer Care Specialist your role will be:

 

  • answering calls, emails and solving problems which may be quite varied; in majority they relate to address modifications, invoice copies, invoice amounts, adjustments etc.

  • managing the relationship with customers, car rental stations and other BSC departments

  • precise administration of incoming issues and their progress

  • contributing to recognize the opportunities of process improvement

 

To join us, we are looking forward to your application if you have:

 

  • min. high school education (University or College degree is an advantage)

  • advanced knowledge of Portuguese (verbal, written)

  • additionally fluent English (verbal, written) is also a requirement

  • customer service experience, preferably in a customer facing, front line environment (experience in Shared Service environment is an advantage)

  • excellent communication skills written and oral

  • outstanding customer orientation and problem solving skills

  • collaborative approach, team spirit

  • ability to  prioritise and take initiative in a fast paced environment

  • logical and proactive thinking

  • experience in using Microsoft Office, especially Excel with confidence

 

Why Avis Budget Group BSC is a great place to build a career at:

 

  • our BSC is Centre of Excellence and largest Avis Budget Group site globally

  • multicultural, diverse team with colleagues from over 40 different countries

  • friendly, collaborative culture & approachable leadership

  • opportunities for growth & development throughout your career

  • high-energy place with winning spirit where things move forward every day

  • Hungary’s greenest, environmentally conscious, award-winning office

  • various fun company events and volunteer initiatives

  • car rental and partner discounts in addition to your compensation package

 

If you want to GO somewhere in your career Avis Budget Group is the place to be! Apply now!


 
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Location
Budapest (Support Centre)
Green House,, 19-25 Kassák Lajos, Budapest, Hungary, 1134 BUDAPEST
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