Reservation Consultant (14638)
- Salary:Hourly + benefits
- Business Function:Contact Centres
- Job family:New Zealand Contact Centre
- Country:New Zealand
- Location:Apex Head Office
- Contract:Permanent Full-Time
About Our Company:
Avis Budget Group operates three leading brands within the vehicle rental industry across the Pacific; Avis, Budget and Apex. Our business is fast-paced and our company culture is enthusiastic and collaborative. Our teams deliver outstanding service that ensures our customers keep coming back!
Apex Car Rentals is an emerging leader in the e-commerce/leisure industry and the largest off-airport car rental operator in Australasia.
We currently have a vacancy for a Reservations Consultant to join our team at the Head Office in Christchurch. This position will be full time.
Overview of position:
Reservation Consultants are responsible for dealing with booking queries over phone and e-mail. The main aim of this role is to ensure exceptional customer service is provided, queries are dealt with promptly and professionally and data is entered accurately so as to maximize sales and enhance the reputation of our company.
The position requires strong sales and communication skills, together with attention to detail in both listening and reading customer requests and data entry, the ability to represent the group’s brands in the market place and the desire to develop an excellent working relationship with both customers and colleagues.
Required Skills and Experience:
If you are looking for your next professional challenge, and believe you can add value to our team, then please apply now!